Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets
Posted in AI artificial intelligence berlin chatbot contact center Customer Service europe finland Fundings & Exits helsinki Holtzbrinck Ventures microsoft natural language processing neural network nlp Recent Funding Startups Tech telia Ultimate.ai Zalando

Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets

For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion…

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Microsoft acquires conversational AI startup Semantic Machines to help bots sound more lifelike
Posted in artificial intelligence chatbot Fundings & Exits microsoft Startups TC

Microsoft acquires conversational AI startup Semantic Machines to help bots sound more lifelike

Microsoft announced today that it has acquired Semantic Machines, a Berkeley-based startup that wants to solve one of the biggest challenges in conversational AI: making…

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Duplex shows Google failing at ethical and creative AI design
Posted in artificial intelligence Assistant autonomous systems chatbot Duplex ethical design Google Sundar Pichai turing test voice AI voice assistant

Duplex shows Google failing at ethical and creative AI design

Google CEO Sundar Pichai milked the woos from a clappy, home-turf developer crowd at its I/O conference in Mountain View this week with a demo…

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