Posted in artificial intelligence Cloud Einstein Enterprise natural language processing Salesforce Tech voice assistants voice recognition

Einstein Voice gives Salesforce users gift of gab

Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at…

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Posted in AI artificial intelligence berlin chatbot contact center Customer Service europe finland Fundings & Exits helsinki Holtzbrinck Ventures microsoft natural language processing neural network nlp Recent Funding Startups Tech telia Zalando nabs $1.3M for a customer service AI focused on non-English markets

For customer service,‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion…

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Posted in artificial intelligence Enterprise klarity legal technology natural language processing Startups Tech Y Combinator

Klarity uses AI to strip drudgery from contract review

Klarity, a member of the Y Combinator 2018 Summer class, wants to automate much of the contract review process by applying artificial intelligence, specifically natural…

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Posted in Accelerator apps artificial intelligence asia business ceo healthcare startup liquid 2 ventures machine learning Manila natural language processing Nexus Venture Partners outsourcing Philippines PLDT practo SAN FRANCISCO Talkdesk Tech United States Y Combinator

Observe.AI raises $8M to use artificial intelligence to improve call centers

Being stuck on the phone with call centers is painful. We all know this. Observe.AI is one company that wants to make the experience more bearable, and…

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Posted in Apple artificial intelligence natural language processing nlp Science siri TC Tech

Siri is now trained to recognize your local, weirdly named small businesses

Getting directions to the nearest Starbucks or Target is a task Apple’s virtual assistant can handle with ease. But what about local businesses with names…

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Posted in Alexa amazon artificial intelligence machine learning natural language processing nlp patent Tech

Amazon patents a real-time accent translator

Amazon has applied for a patent for an audio system that detects the accent of a speaker and changes it to the accent of the…

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Posted in artificial intelligence facebook natural language processing TC

Facebook’s AI researchers task ‘tourist bots’ with finding their way in NYC

Facebook is getting guide bots to help tourist bots explore Hell’s Kitchen in a virtual New York City. It’s not just for kicks either, a…

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Posted in artificial intelligence natural language processing Science TC

Machines learn language better by using a deep understanding of words

Computer systems are getting quite good at understanding what people say, but they also have some major weak spots. Among them is the fact that…

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Posted in Africa artificial intelligence Column machine learning ML natural language processing South Africa TC United States

Navigating the risks of artificial intelligence and machine learning in low-income countries

Aubra Anthony Contributor On a recent work trip, I found myself in a swanky-but-still-hip office of a private tech firm. I was drinking a freshly…

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Posted in AI artificial intelligence blockchain europe european union machine learning natural language processing TC

What do AI and blockchain mean for the rule of law?

Digital services have frequently been in collision — if not out-and-out conflict — with the rule of law. But what happens when technologies such as…

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Posted in Android apps artificial intelligence Developer facebook Google Google Assistant machine learning ML natural language processing Sundar Pichai TC YouTube

8 big announcements from Google I/O 2018

Google kicked off its annual I/O developer conference at Shoreline Amphitheater in Mountain View, California. Here are some of the biggest announcements from the Day…

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