Posted in AI artificial intelligence berlin chatbot contact center Customer Service europe finland Fundings & Exits helsinki Holtzbrinck Ventures microsoft natural language processing neural network nlp Recent Funding Startups Tech telia Zalando nabs $1.3M for a customer service AI focused on non-English markets

For customer service,‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion…

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Posted in Apple artificial intelligence natural language processing nlp Science siri TC Tech

Siri is now trained to recognize your local, weirdly named small businesses

Getting directions to the nearest Starbucks or Target is a task Apple’s virtual assistant can handle with ease. But what about local businesses with names…

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Posted in Alexa amazon artificial intelligence machine learning natural language processing nlp patent Tech

Amazon patents a real-time accent translator

Amazon has applied for a patent for an audio system that detects the accent of a speaker and changes it to the accent of the…

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